MADE TO ORDER KNITWEAR, CUSTOMISED OR SALE ITEMS ARE NOT RETURNABLE
SHIPPING COSTS ARE NOT REFUNDED
RETURNS MADE FROM OTHER THAN EU, WILL HAVE THE CUSTOM CHARGES DEDUCTED FROM THE REFUND TOTAL (WE HAVE TO PAY CUSTOM FEES FOR ITEMS RETURNING FROM OTHER THAN EU, THE CUSTOM FEES DEPEND ON THE COST OF THE ITEM THAT IS RETURNED)
OUR OTHER PRODUCTS ARE ELIGIBLE FOR A REFUND IF THEY MEET THE FOLLOWING TERMS:
ITEMS MUST BE IN THE ORIGINAL CONDITION, NOT WORN, NOT WASHED, NOT USED
ITEMS MUST BE MAILED OFF WITHIN 14 DAYS AS OF THE DAY OF DELIVERY
THE RETURN PACKAGE MUST INCLUDE THE ORDER NUMBER, THE ORIGINAL PACKAGING AND ALL OF THE ADDITIONS
RETURNS SHIPPING CHARGES ARE RESPONSIBILITY OF THE CUSTOMER